Privacy Policy

RADICAL ADVICE’s Privacy Policy

 This Policy describes how RADICAL ADVICE collects, uses, holds and discloses the personal information it holds about its clients, potential clients, employees, contractors and others.

 Laws and rules regarding the use of personal information may vary by jurisdiction. RADICAL ADVICE will comply with applicable laws and rules in the jurisdiction where they are located or where the personal information is provided or received. Personal data in Singapore is protected under the Personal Data Protection Act 2012 (PDPA). Personal data refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access.

 Why does RADICAL ADVICE collect personal information?

 RADICAL ADVICE collects personal information in order to understand and meet its clients’ needs, conduct its business, provide and market its services and to meet its legal obligations.

 About whom may RADICAL ADVICE collect personal information?

 The type of information RADICAL ADVICE may collect and hold includes (but is not limited to) personal information about:

• Clients, business associates and potential clients and their employees
• Suppliers and their employees
• Prospective employees, employees, contractors; and
• Other people who come into contact with RADICAL ADVICE

What types of personal information could RADICAL ADVICE collect?

 In general, the type of personal information RADICAL ADVICE may collect and hold includes (but is not limited to): names, addresses, contact details, employment history, occupations, educational qualifications and other information which assists it in understanding and meeting its clients’ needs, conduct its business, provide and market its services and meet its legal obligations.

 How may RADICAL ADVICE collect personal information?

 RADICAL ADVICE may generally collect personal information by way of forms filled out by people, interviews, business cards, telephone conversations, emails, through business activities and from third parties.

 Personal information provided by other people.

 In some circumstances RADICAL ADVICE may be provided with personal information about an individual from a third party, for example, a report provided by a medical professional or a referral from another person or entity.

 Website collection

 RADICAL ADVICE collects personal information from the website www.radicaladvice.net through receiving subscription applications and emails.  RADICAL ADVICE may  also use third parties to analyse traffic at that website, which may involve the use of cookies.

How might RADICAL ADVICE use and disclose personal information?

 RADICAL ADVICE may use or disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by PDPA.

 In general, RADICAL ADVICE uses and discloses your personal information for the following purposes:

• Understand and meet its clients’ needs
• Conduct its business
• Manage and develop its employees
• Provide and market its services
• Communicate with you
• Purchase from you; and
• Meet its legal obligations.

 To whom might RADICAL ADVICE disclose your personal information?

 RADICAL ADVICE might disclose your personal information to:

• Other members of the RADICAL ADVICE network
• Other companies or individuals, in or outside Singapore who assist RADICAL ADVICE in providing services or who perform functions on their behalf
• Anyone else to whom you authorise them to disclose it.

RADICAL ADVICE also collects personal information from these organisations and individuals, and deal with that information in accordance with this Policy.

Sending information overseas

 RADICAL ADVICE may disclose your personal information to other members of the RADICAL ADVICE network (Advisors, Directors)  located outside of Singapore when consented to by you or otherwise authorised under PDPA. Some of the third parties with whom we share personal information may be located outside your country or the country from which the data was provided (collectively the “jurisdiction of origin”).  While such third parties will often be subject to privacy and confidentiality obligations, you accept that where lawful such obligations may differ from and be less stringent than the requirements of the privacy laws of the jurisdiction of origin.

 Sensitive information

 Some personal information which RADICAL ADVICE may collect could be sensitive information.  “Sensitive information” includes information or an opinion about a person’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, tax file numbers, sexual preferences or practices, criminal record or health information.

Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (e.g. where required by law).

 Storage of personal information

 Personal information that has been collected by RADICAL ADVICE is stored on secure physical servers or by on-line cloud-based third party data storage providers.  All access to data is password protected.

 Management of personal information

 RADICAL ADVICE will endeavour to ensure that the personal information they hold is accurate, complete and up-to-date. You have the ability to request access to your personal information and to request it correction.

 Updates to this Policy

 This Policy will be review from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.